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Customized Knowledge Management Program

Knowledge management is the core function for front end team and other support staff managing the customer care in this dynamic world of Wireless Data Services. Filtering and dissipating the information is a major challenge faced by any organization as different individuals have different level of expertise.

Customized Knowledge Management program is a searchable online repository of information targeted at the senior management level to help them resolve issues faster. LearnMax offers training solutions through best of the breed trainers to meet the needs of the typical enterprise.

Benefits of Customized knowledge Management Program:

  • A training tool for new employees.
  • An easily searchable knowledge base making captured knowledge and information easily available thereby eliminating information loss due to exit or absence of senior employees.
  • The customized knowledge management system is helpful in leveraging the collective intelligence of management teams to accelerate planning, implementation and problem resolution processes.

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