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Customer Experience Management Workshop

One of the major challenges is to create an innovative product and drive it into the market with healthy profit. Spurt in multimedia rich Smartphones and Tablets is a boon to mobile data services and applications. The metamorphosis of the telecom ecosystem calls for new capabilities for correlating and monetizing competencies in subscriber analytics.

LearnMax is one of the leading provider of workshop on Customer Experience Management. Our module helps you enhance the total customer experience across multiple channels and touch-points throughout the whole customer lifecycle. This workshop is designed to develop, implement and leverage new and innovative customer experience management strategies.

Agenda of Customer Experience Management Workshop:

  • Effectively measure, manage customer experience and combat churn
  • Keep track of customer’s constantly evolving need and expectation
  • Reduce cost of operation with greater efficiency
  • Projected growth of Smartphones, Tablets and market shares of the operating systems

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